Privacy policy

Information we collect

We process account information such as your email address, workspace content you create or upload, campaign settings, and technical information needed to operate and secure the service. If you connect a third-party platform, we may process the account and performance data you authorize that platform to share.

How we use information

We use your information to provide authentication, create and organize campaigns, generate requested research and content, synchronize authorized platform data, maintain service reliability, and respond to support requests. We do not sell your personal information.

AI processing

When you request AI-assisted features, relevant instructions and workspace content may be sent to our configured AI service providers to generate the requested output. Avoid submitting sensitive personal information that is not necessary for your campaign.

Service providers

Publane relies on infrastructure and service providers for hosting, authentication, databases, and AI processing. These providers process data on our behalf under their applicable terms and safeguards.

Data retention and security

We retain information while your account is active and as reasonably needed to provide the service, meet legal obligations, resolve disputes, and protect the platform. We use reasonable technical and organizational controls, but no online service can guarantee absolute security.

Your choices

You may update your workspace content, disconnect supported integrations, or request deletion of your account and associated information. Some records may be retained where required for security, legal, or operational purposes.

Contact and changes

Questions or privacy requests can be sent to privacy@publane.app. We may update this policy as Publane evolves; material changes will be reflected by the date above.